Self-service began in a Piggly Wiggly 100 years ago. How’d it become a way of life?

Guests: Don Dufek, former Senior Vice President of the Kroger Co.; Mike Freeman, Memphis tour guide and Clarence Saunders biographer; Sue Hollis, former CheckRobot Customer Service Systems Coordinator; Craig Lambert, author.

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P.S. We did a whole episode on emergency alerts (and their accidental broadcasts) back in May. This is what former FEMA director Craig Fugate told us *he* worries about. Full story 👉🏽 https://t.co/smXHwLjznU