![Background show artwork for Every Little Thing](https://gimlet.spotifycdn.com/hero/0fb21d37-9c74-4797-bd7a-d5e36ca6817a/fallback.jpg)
Self-service began in a Piggly Wiggly 100 years ago. How’d it become a way of life?
Guests: Don Dufek, former Senior Vice President of the Kroger Co.; Mike Freeman, Memphis tour guide and Clarence Saunders biographer; Sue Hollis, former CheckRobot Customer Service Systems Coordinator; Craig Lambert, author.