January 4, 2023

How Southwest Airlines Melted Down

by The Journal.

Background show artwork for The Journal.

Severe winter weather impacted a lot of airlines this holiday season. But only one canceled more than 70% of its flights: Southwest. WSJ’s Alison Sider explains how the airline found itself at the center of one of the worst travel breakdowns in years.


Further Reading:

-How Southwest Airlines Melted Down 

-Southwest Says It Maintains Normal Schedule as Airline Processes Bags, Refunds 

-Southwest Airlines Cancellations Continue 


Further Listening:

-While Airlines Shrink, Southwest Goes Big 

-How One Airline Sees the Future of Flying 


Where to Listen